Running electrical and plumbing crews from one dispatch board sounds clean in theory. In practice, most field service platforms started in one trade—HVAC or plumbing—then bolted on support for others. The result: pricing pages that either hide the cost entirely (ServiceTitan, Jobber, Workiz) or break out three tiers with feature gates that matter for multi-trade shops (FieldEdge, Housecall Pro). This review compares what each vendor publicly discloses about dispatching, scheduling, and multi-trade workflows, and where the gaps force you to call sales.
How we approached this
We pulled vendor pricing pages and feature lists for Jobber, ServiceTitan, Workiz, Housecall Pro, and FieldEdge in June 2026. Jobber and Workiz returned no pricing or detailed feature breakdowns—pages were unreachable or empty—so those entries reflect the absence of public data. ServiceTitan lists three packages (Starter, Essentials, The Works) but gates all pricing behind 'Request Pricing.' Housecall Pro and FieldEdge publish tiered plans with per-month costs and feature matrices. We focus on dispatching, multi-trade scheduling, and mobile app licenses because those are the choke points for contractors running electricians and plumbers simultaneously.
ServiceTitan
ServiceTitan's pricing page lists three packages—Starter, Essentials, The Works—each with overlapping features (dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates). The Works adds 'configurable payroll' but otherwise the tiers look identical on paper. All three require 'Request Pricing,' meaning no published per-user or per-tech cost. The vendor claims support for mechanical, refrigeration, plumbing, electrical, landscaping, roofing, kitchen equipment, water treatment, fire & life safety, and dock-and-door trades, plus separate HVAC, plumbing, electrical, chimney, roofing, garage door, septic, pest control, irrigation, and painting categories. The dispatch board is described as 'user-friendly drag-and-drop' for fleet and tech management. Call recording and 'adaptive marketing' (real-time campaign stats) appear in the feature list without tier assignment. No public data on whether multi-trade views are default or require configuration.
ServiceTitan
- +Explicitly lists 15+ trades including electrical, plumbing, HVAC, roofing
- +Drag-and-drop dispatch board across all tiers
- +Call recording and campaign tracking included (tier unclear)
- +Configurable payroll in The Works tier
- −Zero published pricing—no ballpark per-tech or per-month figure
- −Feature differentiation between tiers is vague beyond payroll
- −No clarity on whether multi-trade dispatch requires custom config
Housecall Pro
Housecall Pro's Basic plan is $59/mo (billed annually, $20/mo discount from monthly). The vendor lists HVAC, plumbing, appliance, home cleaning, general contractor, handyman, electrical, landscaping, window cleaning, and pest control as supported trades. All tiers include 'scheduling and dispatching' with the ability to 'assign techs to the right job and right time,' plus online booking, invoices and payments, quotes and proposals, and review management. The pricing page does not specify how many mobile app licenses come with Basic, nor whether multi-trade views require a higher tier. The page mentions 'vehicle GPS' and 'real-time fleet tracking' under 'Manage Jobs,' but does not clarify if those features are gated. No mention of call recording in the Basic feature set. The vendor recommends Basic for solo operators or 2–5 person teams based on the interactive quiz.
Housecall Pro
- +Published $59/mo starting price with clear feature list
- +Scheduling and dispatching included at base tier
- +Supports 10+ trades including electrical, plumbing, HVAC
- +Online booking and customer payment 24/7 in Basic
- −No public pricing for tiers above Basic
- −Mobile app license count not disclosed for Basic
- −Call recording and advanced reporting appear in copy but tier is unclear
FieldEdge
FieldEdge publishes three tiers—Select, Premier, Elite—all with 'Request Pricing.' The feature matrix shows Select includes 'basic dispatching,' 2 mobile app licenses, single-option quotes, and basic service agreements. Premier adds 'advanced dispatching,' 4 mobile app licenses, multi-option quotes, 10 saved reports, and advanced service agreements. Elite adds 6 mobile app licenses, unlimited saved reports, outbound call recording, warehouse inventory management (requires QuickBooks Desktop Enterprise with Advanced Inventory), Proposal Pro, MarketingEdge with two-way texting, and a consumer management portal. The vendor lists HVAC, plumbing, electrical, locksmith, and appliance repair as supported industries. The dispatch board is described as drag-and-drop across all tiers, but only Premier and Elite get 'advanced dispatching' (definition not provided). No clarity on whether multi-trade workflows require Premier or Elite, or if Select suffices for two-trade shops.
FieldEdge
- +Detailed feature matrix showing dispatching upgrade from Select to Premier
- +Elite tier includes outbound call recording and warehouse inventory
- +Mobile app licenses scale with tier (2, 4, 6)
- +Multi-option quoting available in Premier and Elite
- −No published per-tech or flat monthly price
- −'Advanced dispatching' definition not explained
- −Warehouse inventory requires QuickBooks Desktop Enterprise (niche prereq)
Jobber
No vendor pricing page or feature data was reachable for Jobber in the research bundle. The product is commonly cited in field service software comparisons, but without accessible public documentation, pricing and multi-trade capabilities cannot be verified. Contact the vendor directly for current plans and feature sets.
Jobber
- +Vendor frequently mentioned in field service software space
- −No public pricing or feature list available in research bundle
- −Multi-trade support and dispatching capabilities unverified
Workiz
No vendor pricing page or feature data was reachable for Workiz in the research bundle. The platform is marketed to field service contractors, but without accessible documentation, pricing and multi-trade capabilities cannot be verified. Contact the vendor directly for current plans and feature sets.
Workiz
- +Vendor marketed toward field service contractors
- −No public pricing or feature list available in research bundle
- −Multi-trade support and dispatching capabilities unverified
Verdict
- If you want transparent pricing and a published feature set at the entry tier: Housecall Pro Basic at $59/mo is the only option with a public starting price and clear dispatching/scheduling inclusion.
- If you need outbound call recording and warehouse inventory: FieldEdge Elite is the only platform that lists both features (call recording + warehouse inventory management), though the latter requires QuickBooks Desktop Enterprise.
- If you run 6+ techs across multiple trades and need advanced dispatching: FieldEdge Premier or Elite offer 4–6 mobile licenses and multi-option quotes, but require contacting sales for cost.
- If you prefer all-in-one marketing automation with two-way texting: FieldEdge Elite includes MarketingEdge; ServiceTitan mentions 'adaptive marketing' but does not clarify tier or cost.
- If you need QuickBooks Desktop integration at the base tier: Both Housecall Pro and FieldEdge list QuickBooks Online and Desktop in their entry plans.
What we'd skip
- Jobber and Workiz without public pricing pages—no way to compare cost or features without a sales call, which adds friction if you're vetting five platforms.
- ServiceTitan for solo or two-person crews—'Request Pricing' plus feature descriptions aimed at 'large-scale multi-truck companies' suggest the platform's floor is higher than $59/mo.
- FieldEdge Select for multi-trade shops that need call recording—Select caps at 2 mobile licenses and excludes call recording, so you'd pay for Premier or Elite anyway.
- Any platform promising 'advanced' features without defining them—FieldEdge's 'advanced dispatching' and ServiceTitan's 'adaptive marketing' are marketing terms until the vendor shows a spec sheet.
