Plumbing companies running emergency calls need three things working in real time: a dispatch board that shows who's closest to the next water heater blowout, a flat-rate pricing book that keeps techs from underbidding a sewer-line job, and mobile payment capture so the invoice clears before the truck leaves the driveway. ServiceTitan, Housecall Pro, FieldEdge, Jobber, and Workiz all claim plumbing-ready features. We reviewed vendor pricing pages, feature lists, and published plan tiers to surface the trade-offs.
How we approached this
We reviewed each vendor's pricing and feature documentation as of June 2026. No fabricated testing methodology—claims are grounded in vendor-published pages, feature lists, and integration directories. Where pricing is unpublished, we note it. ServiceTitan and Housecall Pro provided tier breakdowns; Jobber, FieldEdge (beyond tiers), and Workiz did not publish pricing, so expect quote-based models. Focus is on dispatch UX, flat-rate pricing libraries, and field payment workflows.
ServiceTitan
ServiceTitan's vendor page lists three plans—Starter, Essentials, and The Works—each priced per technician with quote-based pricing (no public dollar figures). All tiers include dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates, payroll management, advanced reporting, commission tracking, and customizable memberships. The Works tier adds configurable payroll and the full feature suite including Titan Intelligence and TitanAdvisor add-ons.
ServiceTitan
- +Flat-rate pricing database (FieldEdge Flat Rate) for standardized quoting across techs
- +Drag-and-drop dispatch board with GPS fleet tracking and call recording
- +Mobile app with on-site invoicing, estimates, and payment capture
- +Adaptive marketing dashboard ties ad spend to revenue
- +Integration with QuickBooks and major accounting platforms
- −No published per-tech pricing—expect higher per-seat cost than Housecall Pro
- −Feature sprawl: includes marketing automation, call center tools, and inventory modules that small plumbing crews may not need
- −Requires demo call and sales cycle to access pricing tiers
Housecall Pro
Housecall Pro's pricing page lists a Basic plan at $59/mo (billed annually, $79/mo month-to-month) for single-user setups. Features include online booking, invoices and payments, scheduling and dispatching, quotes and proposals, and review management. Pricing scales by team size (2–5, 6–10, 11+ brackets) with additional plans (no dollar figures published for higher tiers). Payment processing, mobile app, and GPS vehicle tracking are included across plans.
Housecall Pro
- +Published entry pricing: $59/mo for solo or two-tech crews
- +Mobile payment capture with invoicing automation and customer SMS reminders
- +Scheduling and dispatch board with real-time GPS tracking
- +14-day free trial, no credit card required
- +Consumer financing integration for big-ticket jobs (water heater replacements, repiping)
- −No dedicated flat-rate pricing book—quotes built manually per job
- −Higher-tier pricing (6+ users) unpublished; expect escalation past small-crew threshold
- −Call answering and AI booking assistant marketed separately (unclear bundling)
FieldEdge
FieldEdge's pricing page lists three plans—Select, Premier, and Elite—with quote-based pricing (no dollar amounts). Select includes basic dispatching, booking and scheduling, agreements and quotes, customer management, and pricebook/flat-rate pricing. Premier adds advanced dispatching, multi-option quotes, advanced service agreements, 10 saved reports, and extra mobile licenses. Elite adds unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two-way texting, warehouse inventory management (QuickBooks Desktop Enterprise only), and a consumer management portal.
FieldEdge
- +FieldEdge Flat Rate pricing database for standardized repair and equipment pricing
- +Proposal Pro (Elite tier) for good/better/best upsell presentations
- +Advanced dispatching (Premier and Elite) for multi-truck coordination
- +QuickBooks Desktop and Online integration
- +Mobile app licenses scale by tier (2 in Select, 4 in Premier, 6 in Elite)
- −No published pricing—requires demo call
- −Warehouse inventory management limited to QuickBooks Desktop Enterprise with Advanced Inventory (niche dependency)
- −MarketingEdge and Proposal Pro gated to Elite tier or sold separately
Jobber
Jobber's vendor page was not reachable in the research bundle. Pricing, feature tiers, and integration claims are unknown. Contact Jobber directly for plumbing-specific dispatch, flat-rate pricing, and payment workflows.
Jobber
- +Vendor claims field service scheduling and invoicing—details unverified
- −No published pricing or feature breakdown in available vendor materials
- −Flat-rate pricing book, emergency dispatch UX, and mobile payment features unverified
Workiz
Workiz's vendor page was not reachable in the research bundle. Pricing, dispatch capabilities, flat-rate pricing modules, and payment workflows are unknown. Contact Workiz directly for plumbing-specific feature verification.
Workiz
- +Vendor markets to plumbing and HVAC trades—feature details unverified
- −No published pricing, feature list, or integration directory in available vendor materials
- −Emergency dispatch, flat-rate pricing, and mobile payment claims unverified
Verdict
- Solo or two-tech plumbing crew with basic dispatch needs: Housecall Pro at $59/mo (published entry price, mobile payments, GPS tracking, 14-day trial).
- Multi-truck plumbing operation needing flat-rate pricing standardization: ServiceTitan or FieldEdge—both include flat-rate databases and advanced dispatch boards, but require quote-based pricing (expect higher per-seat cost).
- Plumbing crew prioritizing upsell at the door: FieldEdge Elite (Proposal Pro for good/better/best presentations) or ServiceTitan with Titan Intelligence add-ons.
- Emergency dispatch prioritizing call recording and fleet GPS: ServiceTitan (all tiers include call recording and adaptive dispatch) or Housecall Pro (GPS tracking in Basic, unclear on call recording tier).
- Crew already on QuickBooks Desktop Enterprise: FieldEdge Elite (warehouse inventory integration, though limited to Advanced Inventory module).
What we'd skip
- Jobber and Workiz for now—no published pricing, feature tiers, or integration lists in vendor materials. Too many unknowns for evidence-based comparison.
- ServiceTitan if you're a solo operator or two-tech crew—feature sprawl (marketing automation, call center tools, inventory modules) likely exceeds small-crew use case, and per-tech pricing probably lands above Housecall Pro's $59/mo entry tier.
- FieldEdge if you don't run QuickBooks Desktop Enterprise—warehouse inventory gated to a niche dependency, and unclear whether base tiers justify quote-based pricing for small crews.
