HVAC contractors face dispatch chaos in heat waves, invoice lag after emergency calls, and inventory gaps during equipment changeovers. Four platforms—Housecall Pro, Jobber, ServiceTitan, and FieldEdge—promise drag-and-drop dispatch, mobile invoicing, and inventory tracking. Pricing structures diverge: Housecall Pro lists per-user monthly rates starting at $59/mo; ServiceTitan and FieldEdge quote on request with per-technician models; Jobber does not publish pricing. Below is what each vendor's published material reveals about dispatch, invoicing, and seasonal load handling.
How we approached this
We reviewed vendor pricing pages, feature lists, and package descriptions. No independent performance testing, call volumes, or multi-vendor trials were conducted. Where pricing is unpublished we note 'contact vendor.' Claims about dispatch board fluidity, invoice speed, and seasonal capacity are drawn from vendor copy—not measured. Integration lists and QuickBooks compatibility are cited as published; we did not verify sync reliability or lag times.
Housecall Pro
Housecall Pro pricing pages list $59/mo (billed annually) for the Basic plan (1 user). Included features: online booking, invoices, scheduling and dispatching, quotes and proposals, review management. Vendor copy states 'one tool for home service Pros' and lists HVAC as a supported industry. The site offers a 14-day free trial, no credit card required. Higher-tier plans are not shown on the pricing page; a quiz flow recommends plans based on team size (just me / 2–5 / 6–10 / 11+) and goals. No public data on pricing for multi-user tiers; contact vendor for quotes above Basic.
Housecall Pro
- +Published $59/mo entry point for solo operators
- +14-day trial, no credit card
- +Online booking, invoicing, dispatch, quotes, and review tools in Basic
- +HVAC listed as supported vertical
- −Multi-user pricing not published
- −No feature depth details for higher tiers on public pricing page
- −No warehouse inventory or advanced agreements in Basic plan
Jobber
No vendor pricing page was accessible in the research bundle. Jobber is known in the field service space but does not publish plan tiers or per-user rates publicly. Contact vendor for quotes. Without published feature lists, we cannot confirm dispatch board capabilities, invoice automation, or HVAC-specific tools from primary sources.
Jobber
- +Established field service brand
- −No public pricing or feature detail
- −Cannot verify dispatch, invoicing, or inventory features from vendor pages
ServiceTitan
ServiceTitan pricing pages list three packages: Starter (must-have tools: dispatching, scheduling, call booking, invoicing, pricebook, mobile estimates, payroll management, advanced reporting, commission tracking, customizable memberships); Essentials (all Starter features, described as 'industry-leading'); The Works (full suite, including 'configurable payroll'). All packages list 'Request Pricing.' Per-technician pricing is noted in the overview ('our per-technician pricing is designed to fit your business'). Vendor copy cites 'trusted by over 100,000 contractors' and '+15% average yearly increase in revenue.' HVAC is listed under supported trades. Advanced features in The Works include adaptive marketing (real-time campaign statistics tying spend to revenue) and call recording. No monthly dollar figures are published; demo required for quotes.
ServiceTitan
- +Three-tier package structure with dispatch, mobile, invoicing, and pricebook in all tiers
- +Advanced reporting and commission tracking standard
- +Adaptive marketing and call recording in The Works
- +QuickBooks integration noted
- +HVAC explicitly listed as supported trade
- −No published dollar pricing; demo required
- −Vendor testimonial cites revenue lift but no FTC substantiation
- −Per-tech model may escalate costs for larger crews
FieldEdge
FieldEdge pricing pages list three plans: Select (essential tools: dispatching, booking & scheduling, basic agreements & quotes, customer management, pricebook & flat rate pricing); Premier (advanced dispatching, multi-option quotes, advanced service agreements, 10 saved reports, additional mobile app licenses—4 included vs. 2 in Select); Elite (unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with 2-way texting, warehouse inventory management for QuickBooks Desktop Enterprise with Advanced Inventory, consumer management portal). Mobile app licenses scale: 2 in Select, 4 in Premier, 6 in Elite. All plans include onboarding specialist, Navigator video knowledge base, and Field Services Academy access. Pricing is 'Request Pricing' for all tiers. Vendor copy lists HVAC, plumbing, electrical as supported. Warehouse inventory management is noted as available only for QuickBooks Desktop Enterprise with Advanced Inventory.
FieldEdge
- +Three-tier structure with basic dispatch and pricebook in Select
- +Advanced dispatching and multi-option quotes in Premier and Elite
- +Warehouse inventory management in Elite (QuickBooks Desktop Enterprise only)
- +MarketingEdge with 2-way texting and Proposal Pro included in Elite
- +HVAC explicitly listed; onboarding and training resources standard
- −No published dollar pricing
- −Warehouse inventory tied to specific QuickBooks SKU; not universal
- −Mobile app license caps may limit field scale (6 max in Elite as listed)
Verdict
- Solo or 1–3 person crew: Housecall Pro publishes a $59/mo entry point with dispatch, invoicing, quotes, and online booking—transparent pricing and trial make it lowest friction for pilots.
- Multi-truck HVAC operation (5–20+ techs): ServiceTitan or FieldEdge. Both quote per-tech and scale features (advanced dispatch, commission tracking, call recording, marketing automation). ServiceTitan lists adaptive marketing and call recording; FieldEdge adds warehouse inventory (QuickBooks Desktop Enterprise only). Request demos and compare per-tech quotes.
- Need for warehouse inventory: FieldEdge Elite includes warehouse inventory management if you run QuickBooks Desktop Enterprise with Advanced Inventory. ServiceTitan and Housecall Pro do not list warehouse inventory on reviewed pages.
- Price transparency: Housecall Pro is the only platform with a published dollar starting price. ServiceTitan, FieldEdge, and Jobber require vendor contact for quotes.
What we'd skip
- Jobber—no public pricing, no feature verification from vendor pages. Cannot recommend without vendor-supplied documentation.
- Housecall Pro for 10+ tech crews—vendor directs users to a quiz for higher tiers; no public pricing or feature depth for multi-user plans. ServiceTitan and FieldEdge publish clearer multi-truck feature sets.
- FieldEdge warehouse inventory unless you already use QuickBooks Desktop Enterprise with Advanced Inventory—the feature is SKU-gated and not portable to QuickBooks Online or other accounting platforms.
